Archived FAQ’s

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What should I do if I can’t find baby formula?

If you are unable to obtain your desired formula, speak with your pediatrician about the best and safest alternative. The U.S. Food & Drug Administration (FDA) has also announced steps to improve the supply of infant and specialty formula products.

If you are struggling to find baby formula, visit the U.S. Department of Health and Human Services or the American Academy of Pediatrics for additional resources.

Why are infant formulas regulated by the FDA?

The FDA ensures that infant formula contains the appropriate balance of nutrients, including vitamins and minerals, necessary for healthy development. It also ensures that formulas are free from harmful contaminants.

What can happen if you make your own formula?

Homemade formula carries a risk of contamination that may lead to infection. Too many vitamins or minerals can result in overdose, while too little can lead to nutritional deficiencies and impact healthy growth and development.

Why can’t I dilute infant formula?

Diluting infant formula can result in excessive water intake, which may disrupt brain function and cause dangerous electrolyte imbalances.

If you have questions or someone has been exposed to homemade or non-approved infant formula, call Poison Help at 1-800-222-1222.

What COVID-19 social media resources are available?

Download our COVID-19 Social Media Toolkit (PDF). This resource provides information and messaging related to poisoning concerns during COVID-19.

Who should I contact with questions related to COVID-19?

Are more poison exposures happening due to COVID-19?

  • Poison centers have seen an increase in calls related to hand sanitizer, bleach, and other cleaning products. This is likely due to increased use, changes in routines, and more time spent at home.
  • To stay safe while cleaning and disinfecting:
    • Always read the label
    • Follow safety warnings
    • Dilute products as directed
    • Ensure good ventilation
    • Do not mix cleaning products
    • Keep products up, away, and out of sight and reach of children

Need help accessing these materials? We are working to make all documents on this page accessible. If you need this information in another format or would like to request edits, please call Poison Help at 1-800-222-1222 or contact us—we’re happy to help.

For poison emergencies or questions, call Poison Help at 1-800-222-1222. Available 24/7.